Frequently Asked Questions
You've got questions, we've got answers. Read through our Frequently Asked Questions for wash and fold, dry cleaning, laundromat services, commercial laundry, and laundry pickup and delivery services.
Laundromat FAQ
6AM to 11PM daily.
Yes, open to close.
Coin.
Yes, please visit our store to see sizes.
Wash and Fold Questions
6AM to 11PM daily.
The good stuff like Kirkland brands from Costco. You can upgrade to Tide, Downy, Bounce, and other brands for a small fee.
Not much. Check out our pricing page to see the most current prices.
Yes, for walk-ins it is $20.
We get most orders done next day. Unusually large drop-off orders may need an extra day but we will let you know when we check your laundry in.
No, we do not. We keep all orders separate to ensure good hygiene and avoid mix-ups.
Pickup and Delivery Questions
We offer this on a daily basis. Just sign up and sign in to see the available driver pick-up and drop-off times and select times that fit your schedule.
Not much. See our pricing page to see the most current prices.
Yes, $40 for pickup and delivery.
We return most orders next day. Unusually large orders may need an extra day but we will let you know when we unload your laundry at our laundromat.
Easy! Just click on the Schedule a Pickup button and follow the instructions.
You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.
When placing your order online, you'll find a section labeled 'Preferences' where you can list the tasks you'd like us to perform with every laundry service. Additionally, there's a 'Special Laundry Instructions' section for requests specific to the current order, such as spot treating a stain on an item.
No, you don't. You can cancel at any time.
When you place your order, we will ask for your credit card information. Your card will not be charged until your order is complete.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.
